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Terms and Conditions

  • 1. INTRODUCTION

    • 1.1. This End User Licence Agreement and Terms of Use (“Agreement”) governs your use of the Antara CGM App (the “App”), a mobile application branded and made available by Antara Assisted Care Services Limited (“Antara”), but developed, owned, and technically operated by Drstore Healthcare Services India Pvt Ltd (“Drstore”), under its proprietary platform known as the Tracky Health App.

    • 1.2. The App functions as a digital interface that enables users to collect, monitor, and manage biometric health data i.e., continuous glucose levels. Such data may be collected via CGM or entered manually by the User. All data collected or entered into the App is securely transmitted to and stored within the Tracky Health Cloud, a proprietary backend infrastructure exclusively maintained and managed by Drstore.

    • 1.3. The App is not a standalone medical device, and its intended functionality depends on the use of compatible external health-monitoring hardware.

    • 1.4. By downloading, installing, or using the App, you (“User”) expressly acknowledge and agree that:

      • 1.4.1. You have read, understood, and accepted this Agreement, along with the App’s Privacy Policy.
      • 1.4.2. You are entering into a legally binding agreement, either:
      • 1.4.2.1. on your own behalf, if using the App personally; or
      • 1.4.2.2. on behalf of another individual or entity (such as a dependent or institution) for whom you are duly authorized to act.
      • 1.4.3. You are of legal age and otherwise competent to enter into this Agreement under applicable laws; and
      • 1.4.4. You voluntarily and unconditionally agree to comply with all terms, conditions, limitations, and responsibilities set forth in this Agreement.
    • 1.5. If you do not agree to the terms of this Agreement, you must not download, install, or use the App. Continued use of the App shall constitute your full and binding acceptance of this Agreement.

    • 1.6. This Agreement also incorporates by reference any and all relevant documentation, including but not limited to user manuals, usage instructions, implementation guidelines, disclaimers, in-app notices, or technical specifications, whether delivered electronically within the App or provided separately.

    • 1.7. Important Note on Roles and Responsibilities

      • 1.7.1. The App is a white-labeled version of a platform developed by Drstore, made available to end users through a brand licensing arrangement between Antara and Drstore. While the App carries Antara’s branding in its user interface and associated communications, Antara does not develop, operate, host, monitor, access, or control the App or any personal or Biometric Health Data generated through its use.
      • 1.7.2. All aspects of software development, technical maintenance, backend infrastructure, cloud hosting, analytics, and Biometric Health Data processing are exclusively undertaken and managed by Drstore through its proprietary backend platform known as the Tracky Health Cloud.
      • 1.7.3. Accordingly:
        • 1.7.3.1. Drstore is the sole developer, licensor, technical operator, and data processor for all purposes relating to the App under applicable Indian lawsand other applicable regulations relating to data protection and health technology.
        • 1.7.3.2. Antara has no role in the creation, configuration, maintenance, performance, compliance, or delivery of the App or any of its software or data services.
        • 1.7.3.3. Antara does not access, retain, process, or view any personal or Biometric Health Data collected or generated through the App.
        • 1.7.3.4. The App does not provide any medical, diagnostic, therapeutic, or clinical services, and no content, information, or functionality made available through the App should be construed as medical advice or guidance from Antara or Drstore.
    • 1.7.4. Antara expressly disclaims all liability arising from or related to:
      • 1.7.4.1. Any technical or operational failure or interruption of the App.
      • 1.7.4.2. Any data breach, unauthorized access, corruption, or loss of data.
      • 1.7.4.3. Any error, inaccuracy, or delay in the recording, display, or transmission of biometric values.
      • 1.7.4.4. Any issue involving compatibility, synchronization, or integration with the CGM Device or third-party platforms.
      • 1.7.4.5. Any health-related or medical decision taken by a user based on the information displayed by the App.
      • 1.7.4.6. Any error, act, omission, or negligence of Drstore, its affiliates, service providers, or infrastructure partners.
    • 1.7.5. Antara’s role is strictly limited to branding and making the App publicly available through licensing. All obligations relating to technical performance, data protection, user support, or regulatory compliance shall rest solely with Drstore.
  • 2. DEFINITIONS AND LEGAL INTERPRETATION

    • 2.1. For the purpose of this Agreement, the following terms shall have the meanings assigned to them below, unless the context otherwise requires:
      • 2.1.1. Tracky Health: “Tracky Health” refers to the proprietary mobile application software developed, maintained, and operated by Drstore Healthcare Services India Pvt Ltd (“Drstore”), including all 2.1. App: “App” means the mobile application branded as the Antara CGM App, made available to users by Antara under a brand licensing arrangement. It enables Users to collect, manage, and track biometric health data and interfaces with external Bluetooth-enabled Continuous glucose monitoring(CGM) device. The App operates on Drstore’s proprietary backend known as the Tracky Health Cloud.
      • 2.1.2. Biometric Health Data: refers to sensitive health information related to glucose levels, either captured through the Continuous Glucose Monitoring (CGM) device or manually entered by the User.
      • 2.1.3. “App” refers to Antara CGM mobile application, a white-labeled version of the Tracky Health App, developed and offered under the brand of Antara Assisted Care Services Limited.
      • 2.1.4. User / You / Your: “User” refers to any natural person who downloads, installs, registers, or uses the App through a compatible device. This includes any parent, guardian, caregiver, healthcare provider, or legal representative acting on behalf of another individual, such as a minor or dependent. Where the App is used on behalf of an institution or organization, the term includes both the authorized individual and the entity.
      • 2.1.5. Drstore: “Drstore” means Drstore Healthcare Services India Pvt Ltd, a company incorporated under the Companies Act, 2013, having its registered office at SA 44, 2nd Floor, Lake City Mall, Ghod Bunder Road, Thane (West) – 400607, Maharashtra, India. Drstore is the exclusive developer, licensor, technical operator, and data processor of the App and its associated backend infrastructure under applicable law.
      • 2.1.6. Antara: “Antara” means Antara Assisted Care Services Limited, having its registered office at Max House, 1 Dr. Jha Marg, Okhla, New Delhi – 110020, and corporate office at Plot No. 65, 2nd Floor, Landmark House, Sector-44, Gurugram, Haryana – 122003. Antara licenses its brand for the App but does not develop, host, operate, or access the App or any data generated through its use. Antara’s role is limited to branding, distribution, and promotion.
      • 2.1.7. Documentation: “Documentation” refers to all printed or digital materials provided by Drstore in connection with the App, including user manuals, specifications, usage guides, help files, release notes, and other instructional or explanatory content.
      • 2.1.8. Tracky Health Cloud: “Tracky Health Cloud” refers to the proprietary backend platform owned and managed solely by Drstore, where all biometric health data and personal data generated through the App is stored, processed, and secured.
      • 2.1.9. Data Fiduciary: “Data Fiduciary” shall have the meaning assigned to it under the Digital Personal Data Protection Act, 2023, and refers in this context exclusively to Antara, which determines the purpose and means of processing personal data through the App.
      • 2.1.10. Data Processor: “Data Processor” shall have the meaning assigned to it under the Digital Personal Data Protection Act, 2023, and refers in this context exclusively to Drstore, which determines the entity who processes the personal data (in this case entire App data) on behalf of Data Fiduciary.
      • 2.1.11. Intellectual Property Rights: “Intellectual Property Rights” means all legal rights, title, and interest in and to the App, including but not limited to copyrights, trademarks, patents, trade secrets, know-how, source code, object code, databases, and all related proprietary technologies, whether registered or unregistered, and all applications for the foregoing, held solely by Drstore.
      • 2.1.12. Affiliated Company: “Affiliated Company” means any entity that directly or indirectly controls, is controlled by, or is under common control with Drstore, including legal successors and holding or subsidiary companies.
  • 3. ACCEPTANCE OF AGREEMENT

    • 3.1. By downloading, installing, accessing, or using the App, the User expressly acknowledges and agrees that:
      • 3.1.1. This Agreement constitutes a legally binding contract between the User and Antara or Drstore (as the case may be), governing all access to and use of the App, including any services, functionalities, or Documentation made available in connection therewith.
      • 3.1.2. Any conflicting or additional terms contained in a User-issued purchase order, requisition, email, or any other communication shall be expressly rejected and deemed null and void, unless separately agreed to in writing by Antara.
      • 3.1.3. The headings in this Agreement are inserted for convenience only and shall not affect the interpretation, construction, or legal validity of any provision herein.
      • 3.1.4. This Agreement shall be read in conjunction with the Privacy Policy applicable to the App, which forms an integral part hereof. By accepting this Agreement, the User also expressly consents to the collection, processing, storage, and handling of their personal and biometric health data in accordance with the Privacy Policy and applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
      • 3.1.5. If the User does not agree to the terms of this Agreement or the Privacy Policy, they must immediately uninstall and discontinue use of the App. Continued use shall constitute binding acceptance.
    • 3.2. By clicking “Accept,” or by installing or using the App, the User affirms that they are of legal age and possess the authority and legal capacity to enter into this Agreement, either on their own behalf or on behalf of another individual or legal entity whom they are duly authorized to represent.
  • 4. NO MEDICAL DEVICE AND NO CLINICAL ADVICE

    • 4.1. IMPORTANT DISCLAIMER: The App is a digital health data visualization and self-monitoring tool. It is not a medical device and must not be treated as a substitute for clinical evaluation, medical diagnosis, or professional healthcare intervention.
    • 4.2. The App is not designed or intended to:
      • 4.2.1. Diagnose, cure, treat, or prevent any medical condition, including but not limited to diabetes, hypertension, or cardiovascular disease.
      • 4.2.2. Replace consultation with a licensed physician, endocrinologist, cardiologist, or any other qualified healthcare professional.
      • 4.2.3. Interpret medical symptoms, issue alerts, or provide emergency assistance.
    • 4.3. The App merely enables Users to record, store, visualize, and track their glucose levels. It presents this information solely for general informational purposes, to assist Users in long-term monitoring and to facilitate user-initiated sharing with healthcare professionals. The App does not provide medical recommendations, autonomous therapeutic suggestions, or actionable alerts in response to abnormal readings.
    • 4.4. Users are strongly advised to:
      • 4.4.1. Consult a qualified healthcare provider for any health concerns or queries.
      • 4.4.2. Not to rely on any metrics or graphs within the App for urgent or emergency decisions.
      • 4.4.3. Seek medical advice promptly when symptoms change or readings appear abnormal.
      • 4.4.4. Treat all data and visuals presented by the App as supplementary and non-clinical.
    • 4.5. Drstore or Antara does not provide any healthcare-related advisory, cure, diagnosis through this App nor they monitor, analyse, interpret, or escalate abnormal Biometric Health Data to Users, physicians, or emergency contacts. There is no real-time monitoring, automated triage, or emergency response capability embedded within the App.
    • 4.6. All responsibility for clinical interpretation, diagnosis, treatment, and action lies entirely with the User and/or their healthcare provider.

    5. USE OF THIRD-PARTY PRODUCTS AND SERVICES

    • 5.1 You acknowledge and agree that your access to and use of the App may involve or depend upon the availability and performance of third-party products, services, and infrastructure. These may include, but are not limited to:
      • 5.1.1. Bluetooth-enabled medical devices.
      • 5.1.2. Smartphones and mobile operating systems.
      • 5.1.3. Internet service providers and data networks.
      • 5.1.4. Cloud or server infrastructure not directly managed by Drstore.
    • 5.2 Such third-party products and services are not developed, owned, operated, controlled, endorsed, or supported by Antara or Drstore, and Antara or Drstore does not provide any warranty or assurance regarding their compatibility or performance.
    • 5.3 You are solely responsible for:
      • 5.3.1. Procuring and maintaining all required hardware, accessories, network connections, internet bandwidth, and software updates necessary to operate the App.
      • 5.3.2. Ensuring that any devices or services used with the App are compatible, supported, and correctly configured.
      • 5.3.3. Bearing all costs, charges, and liabilities associated with the use of such third-party components.
    • 5.4 Drstore and Antara disclaim all liability for any failure, inaccuracy, disruption, malfunction, or damage resulting from your use of third-party devices, operating systems, or platforms in connection with the App
    • 5.5 Use of Optional Third-Party Integrations
      • 5.5.1 You may optionally choose to integrate or synchronize the App with third-party tools, applications, or platforms such as:
        • 5.5.1.1. Food logging or fitness tracking apps.
        • 5.5.1.2. Electronic Medical Record (EMR) systems.
        • 5.5.1.3. APIs or cloud storage solutions.
    • 5.6 Such integrations are initiated at your sole discretion and are governed by the respective third party’s terms of use, privacy policy, and data processing practices.
    • 5.7 You acknowledge that:
      • 5.7.1. Antara or Drstore is responsible only for the secure transmission of your data up to the point it leaves the App.
      • 5.7.2. Once transferred, Antara or Drstore assumes no responsibility for how such third-party services store, access, use, or process your data.
      • 5.7.3. You are solely responsible for reviewing and accepting the terms, disclosures, and data policies of those third-party providers before initiating any integration.
    • 5.8 Antara or Drstore plays no role in the setup, configuration, functionality, or support of any third-party product or integration and disclaims all liability for any issues, failures, or disputes arising therefrom.

    6. OWNERSHIP RIGHTS AND INTELLECTUAL PROPERTY

    • 6.1 Ownership and Proprietary Rights
      • 6.1.1 You acknowledge and agree that Antara and Drstore, along with its affiliates, licensors, and technology partners, respectively and exclusively owns and retains all legal rights, titles, and interests in and to the App, the Tracky Health Cloud, and all associated documentation, whether printed, digital, or embedded, as well as any enhancements, upgrades, customizations, or derivative works. This includes, without limitation:
        • 6.1.1.1. User interface designs, architecture, visual layouts, and graphics.
        • 6.1.1.2. Source code, object code, scripts, and APIs.
        • 6.1.1.3. Proprietary algorithms, workflows, and data analytics.
        • 6.1.1.4. Technical manuals, user documentation, specifications.
        • 6.1.1.5. Backend systems and cloud infrastructure.
      • 6.1.2. All such materials constitute the proprietary and confidential intellectual property of Antara and Drstore, whether registered or unregistered, in India or any other jurisdiction.
    • 6.2. Definition of Intellectual Property Rights
    • 6.2.1. For the purposes of this Agreement, "Intellectual Property Rights" shall include all rights and interests in relation to:
      • 6.2.1.1. Copyrights, patents, trade secrets, trademarks, service marks, and domain names.
      • 6.2.1.2. Software (source code, object code, compilers, scripts, libraries, etc.).
      • 6.2.1.3. Technical know-how, algorithms, designs, data structures, and proprietary logic.
      • 6.2.1.4. Databases, APIs, UI components, and training content.
      • 6.2.1.5. Any similar or equivalent rights, now existing or arising in the future, across all jurisdictions and formats.
    • 6.2.2. All such rights remain solely with Antara and Drstore or its licensors, respectively, and are not transferred or assigned to you by virtue of this Agreement.
    • 6.3. No Implied Rights or Transfer
    • 6.3.1. Unless specifically provided in this Agreement, no rights, licenses, or interests in Antara’s or Drstore’s Intellectual Property are granted, transferred, or implied. In particular:
      • 6.3.1.1. You may not reproduce, translate, modify, decompile, disassemble, reverse-engineer, distribute, or create derivative works based on the App or the Tracky Health Cloud.
      • 6.3.1.2. You shall not contest or assist others in contesting Antara’s or Drstore’s Intellectual Property Rights.
      • 6.3.1.3. You agree not to register, adopt, or exploit any similar trademarks, domain names, designs, or visual identities that may cause confusion.
    • 6.4. Trademark and Brand Acknowledgement
      • 6.4.1. "Tracky Health" and all associated marks, logos, icons, and visual elements are registered or unregistered trademarks of Drstore, protected under Indian and international trademark and unfair competition laws. Any use of such marks shall exclusively inure to the benefit of Drstore, and no User may reproduce, display, or modify them without prior written consent.
      • 6.4.2. "Tracky Health" and all associated marks, logos, icons, and visual elements are registered or unregistered trademarks of Drstore, protected under Indian and international trademark and unfair competition laws. Any use of such marks shall exclusively inure to the benefit of Drstore, and no User may reproduce, display, or modify them without prior written consent.
      • 6.4.3. Third-party product names or device identifiers used in connection with the App are the property of their respective owners, and their inclusion does not imply affiliation, endorsement, or ownership.
      • 6.4.4. Antara does not hold or claim any ownership of the App’s core software, cloud architecture, backend code, or analytics systems. Antara’s role is limited to white-labelling and promotional branding. Any IP introduced by Antara for such branding purposes remains its property but does not extend to the App’s functionality, design, or infrastructure.
    • 6.5. Unauthorized Use and Injunctive Relief
    • 6.5.1. Any unauthorized access, replication, modification, or distribution of the App, the Tracky Health Cloud, or related assets shall constitute a material breach of this Agreement. In such cases:
      • 6.5.1.1. Your license shall automatically terminate without notice.
      • 6.5.1.2. Antara or Drstore shall be entitled to seek injunctive or equitable relief, without the need to prove actual damages or furnish any bond.
      • 6.5.1.3. This is in addition to any other remedies available under applicable law.
    • 6.5.2. You understand and agree that breach of these provisions may cause irreparable harm to Antara or Drstore, and that legal remedies alone may be inadequate.

    7. LICENSE GRANT – RIGHTS TO USE THE ANTARA APP

    • 7.1. cense is Granted, Not Sold
      • 7.1.1. The App is licensed, not sold, to You by Antara. Subject to Your continued compliance with this Agreement, Antara and Drstore grants You a limited, revocable, non-exclusive, non-transferable, non-assignable, and non-sublicensable license ("License") to:
        • 7.1.1. Install and use one copy of the App on a personal mobile device that You own or control.
        • 7.1.2. Use the App solely for Your individual, personal, and non-commercial health tracking purposes.
        • 7.1.3. Access and interact with the Tracky Health Cloud only to the extent permitted by the App’s functionality.
    • 7.1.2. This License remains valid only so long as Antara authorizes you to use the App and have not violated any provision of this Agreement.
    • 7.2. App Store Terms Apply App Store Terms Apply
      • 7.2.1. Your use of the App is also subject to the terms and conditions of the platform from which You download it (such as the Apple App Store or Google Play Store) and any relevant third-party service provider agreements
      • 7.2.2. In case of a conflict, the more restrictive terms shall prevail.
    • 7.3. No Transfer of Ownership or Intellectual Property Rights
      • 7.3.1. This License does not transfer any ownership, title, or intellectual property interest in the App, the Tracky Health Cloud, the accompanying documentation, or any component thereof.
      • 7.3.2. All rights, title, and interest in the App, the cloud platform, and all associated technologies remain the exclusive property of Drstore and its licensors.
      • 7.3.3. You acquire no rights other than those specifically granted under this Agreement.
    • 7.4. Prohibited Uses
      • 7.4.1. You agree not to engage in any of the following activities:
        • 7.4.1.1. Unauthorized Devices or Use
          • Install or run the App on unauthorized, rooted, jailbroken, or otherwise incompatible mobile devices.
          • Connect the App to any biometric device without lawful consent of the data subject (if not You).
        • 7.4.1.2. Copying or Distribution
          • Copy, duplicate, reproduce, republish, upload, mirror, or distribute the App or its documentation.
          • Make the App available over a network for multiple users unless explicitly permitted by Antara.
        • 7.4.1.3. Commercial Use or Resale
          • Sell, rent, lease, lend, time-share, assign, sub-license, or otherwise transfer rights in the App.
          • Use the App for commercial or enterprise purposes or to deliver services to third parties.
        • 7.4.1.4. Device Transfer Without Deletion
          • Transfer a mobile device with the App installed without first uninstalling and deleting it.
          • Allow others to use the App under Your login or share Your Biometric health data without appropriate consent.
        • 7.4.1.5. Reverse Engineering and Modification
          • Reverse-engineer, decompile, disassemble, modify, translate, or attempt to extract the source code.
          • Circumvent or interfere with any security features or usage restrictions.
        • 7.5. Reservation of Rights
        • 7.5.1. All rights not expressly granted under this Agreement are reserved by Drstore, its affiliates, suppliers, and licensors. This includes, without limitation:
          • 7.5.1.1. Access to future versions or paid upgrades.
          • 7.5.1.2. Rights related to enterprise or commercial use.
          • 7.5.1.3. Custom integrations or backend access.
          • 7.5.1.4. Source code or premium features.
        • 7.5.2. Any use of the App beyond the scope of this License shall be deemed a material breach and may result in immediate termination of Your rights without refund or notice.

    8. USER CONDUCT – RULES GOVERNING USE OF THE ANTARA APP

    • 8.1. You agree to use the App strictly in accordance with the terms of this Agreement, the Privacy Policy, and all applicable laws, rules, and industry standards in your jurisdiction.
      • 8.1.1. Permitted Purpose Only
      • 8.1.1.1. You shall use the App solely for lawful purposes related to personal health monitoring and management, and only in accordance with:
        • This Agreement.
        • The Privacy Policy.
        • Applicable local, state, national, or international laws and regulations.
    • 8.2. Prohibited Conduct
      • 8.2.1. In connection with your use of the App, you shall not, and shall not assist or encourage others to:
        • 8.2.1.1. Introduce Malicious Code
          • Upload, share, or transmit any file or code containing viruses, worms, spyware, Trojan horses, time bombs, malicious scripts, or any other form of disruptive software that could harm or impair the App’s functionality, systems, or data integrity.
        • 8.2.1.2. Engage in Unlawful or Unauthorized Use
          Use the App for:
          • Commercial purposes, resale, or monetization.
          • Fraudulent, harassing, defamatory, or otherwise unlawful activities.
          • Impersonating another individual or misrepresenting affiliation with any person or organization.
        • 8.2.1.3. Disrupt Operations or Network Integrity
          • Interfere with the App’s functionality, Antara’s servers or Drstore’s servers or networks (e.g., via denial-of-service attacks or network overloading).
          • Attempt unauthorized access to any part of the App, Antara’s or Drstore’s systems, or data belonging to other users.
          • Breach or bypass security mechanisms or usage policies.
        • 8.2.1.4. Infringe Intellectual Property or Licensing Rights
          • Copy, modify, reverse-engineer, adapt, translate, decompile, disassemble, or derive source code from the App.
          • Remove, hide, or tamper with copyrights, trademarks, or proprietary notices.
          • Frame, deep-link, or embed the App in any third-party application without Antara’s prior written consent.
        • 8.2.1.5. Circumvent Technical Protections
          • Attempt to disable, bypass, or tamper with any digital rights management (DRM) or technical safeguards that protect the App.
          • Create, use, distribute, or promote any tools or devices intended to circumvent such protections.
      • 8.3. Enforcement and Consequences
        • 8.3.1. Any violation of this Section shall constitute a material breach of this Agreement and may result in:
          • 8.3.1.1. Immediate suspension or termination of your access to the App.
          • 8.3.1.2. Legal action, including claims for damages and injunctive relief.
          • 8.3.1.3. Reporting to law enforcement or regulatory bodies, where applicable.
        • 8.3.2. Antara or Drstore reserves the right to monitor, investigate, and enforce compliance with this Agreement and to cooperate fully with competent authorities in the event of suspected violations.

    9. RULES GOVERNING USE OF THE APP

    • 9.1. RULES GOVERNING USE OF THE APP
      • 9.1.1. You agree to use the App strictly in accordance with this Agreement and only for lawful, personal, non-commercial purposes as expressly permitted herein. Your use must comply with all applicable laws, regulations, and generally accepted practices in the jurisdiction where the App is accessed or used.
    • 9.2 Prohibited Conduct
      • 9.2.1. You shall not, directly or indirectly, engage in any of the following actions:
        • 9.2.1.1. Dissemination of Malicious Code: Upload, transmit, or distribute any virus, worm, Trojan horse, spyware, time bomb, Easter egg, or other harmful code intended to damage, monitor, disrupt, or interfere with any system, device, network, or software.
        • 9.2.1.2. Unlawful or Misleading Use:Use the App for any illegal, fraudulent, defamatory, harassing, abusive, or tortious activity, or for unsolicited advertising, promotional activity, or commercial exploitation of any kind.
        • 9.2.1.3. Operational Disruption:Use the App for any illegal, fraudulent, defamatory, harassing, abusive, or tortious activity, or for unsolicited advertising, promotional activity, or commercial exploitation of any kind.
        • 9.2.1.4. Unauthorized Exploitation:Reproduce, modify, translate, publish, rent, sell, sublicense, distribute, or otherwise exploit any part of the App or its content, except as expressly permitted under this Agreement and only with Drstore’s prior written consent.
        • 9.2.1.5. Source Code Tampering: Reverse-engineer, decompile, disassemble, decode, translate, or attempt to derive the source code, structure, algorithms, or logic of the App or any of its components, except as expressly permitted by applicable law.
        • 9.2.1.6. Removal of Notices: Remove, alter, conceal, or tamper with any copyright, trademark, proprietary marking, or legal notices embedded within or displayed through the App
        • 9.2.1.7. Unauthorised Embedding: Frame, mirror, deep-link, or integrate any portion of the App into any external product, platform, or service, online or offline, without Drstore’s explicit prior written approval.
        • 9.2.1.8. Circumvention of Protections:Disable, bypass, or interfere with any security mechanism, encryption control, access restriction, or technical safeguard incorporated in the App, or promote or distribute any tools or services designed for such circumvention.
    • 9.3. Enforcement and Consequences
      • 9.3.1. Violation of this Section shall constitute a material breach of this Agreement and may result in:
        • 9.3.1.1. Immediate suspension or permanent termination of your access to the App.
        • 9.3.1.1. Legal action, including claims for damages, equitable relief, or injunctive orders.
        • 9.3.1.1. Cooperation with law enforcement or regulatory bodies, as required by law.
      • 9.3.2. Antara reserves the right to monitor, investigate, and enforce compliance with this clause at its sole discretion.

    10. UPDATES TO THE APP

    • 10.1. From time to time, Drstore may release updates to the App, which will be made available through the applicable app store.
      • 10.1.1. Depending on the nature of the update, you may be required to install the latest version before you can continue using the App.
      • 10.1.2. If an update includes new terms and conditions, you must accept those terms to proceed with installation and continued use.
      • 10.1.3. To use a version of the App identified by Drstore as an upgrade, you must first have a valid license for the original version of the App eligible for such upgrade.
      • 10.1.4. After installation of an upgraded version, you may no longer use the previous version on which your eligibility was based, and the new version shall be deemed the App licensed to you under this Agreement.
    • 10.2. This Agreement will continue to apply to all updates, patches, bug fixes, and supplements, unless Antara provides separate terms with such update or supplement. In the event of a conflict between this Agreement and the terms accompanying an update, the terms provided with the update shall prevail.
    • 10.3. This clause does not obligate Antara or Drstore to deliver any new features or functionality that are priced separately or offered as a future product.

    11. HOW THE APP WORKS

    • 11.1. The App includes features that allow Users to connect compatible, authorized Bluetooth-enabled medical device for real-time or periodic collection of continuous glucose levels.
      • 11.1.1. This pairing enables the App to receive, store, and display data from such devices as part of its health tracking functionality.
      • 11.1.2. The App may also permit manual entry of health data for users who are not using a compatible device.
    • 11.2. Important Disclaimer:
      • 11.2.1. If you download or use any unauthorized third-party app that claims compatibility with your medical device, the App may not function properly.
      • 11.2.2. Use of such third-party applications is entirely at your own risk, and Drstore or Antara assumes no responsibility or liability for malfunctions, data inaccuracies, or device conflicts caused by such usage.

    12. REGISTRATION AND ACCOUNT USAGE

    • 12.1. Requirement to Create an account on the Antara CGM App
      • To access and use the App, You must create and maintain a valid Antara CGM Account, which serves as the interface to the Tracky Health Cloud. This Account enables the storage of personal information and glucose data captured from the Continuous Glucose Monitoring (CGM) device.
    • 12.2. Registration Information
      • 12.2.1. At the time of Account creation, You will be required to provide certain personal and contact details, including but not limited to:
        • 12.2.1.1. Your mobile phone number and email address.
        • 12.2.1.2. A secure password and any additional credentials required for authentication (together referred to as “Registration Information”).
    • 12.3. Accuracy and Maintenance of Information
      • 12.3.1. You agree and undertake the following:
        • 12.3.1.1. To provide accurate, current, and complete Registration Information when creating Your Antara CGM Account.
        • 12.3.1.2. To keep Your Registration Information updated and accurate at all times.
        • 12.3.1.3. To update Your Account details whenever required by Drstore for security or compliance purposes.
    • 12.4. Security and Confidentiality Obligations
      • 12.4.1. Individual Use and Responsibility.
        • You acknowledge and accept the following:
        • 12.4.1.1. The Antara CGM Account is intended for Your personal use only and is non-transferable.
        • 12.4.1.2. You are solely responsible for safeguarding the confidentiality and security of Your Registration Information.
        • 12.4.1.3. You must not disclose, share, or permit access to Your Antara CGM Account or Registration Information to any third party.
        • 12.4.1.4. Antara or Drstore shall not be held liable for any unauthorized access, data breach, or misuse arising from Your failure to protect Your credentials.
      • 12.4.2. Incident Reporting Obligations
        • You shall immediately notify Antara or Drstore if You become aware of or suspect:
        • 12.4.2.1. Any unauthorized access or use of Your Antara CGM Account.
        • 12.4.2.2. A compromise or disclosure of Your Registration Information.
        • 12.4.2.3. Any other security breach or misuse involving the App or the Antara CGM Account.

    13. TERMINATION OF THIS AGREEMENT

    • 13.1. Term and Voluntary Termination by User
      • 13.1.1. This Agreement becomes effective upon Your acceptance and shall remain in force until terminated in accordance with this Section.
      • 13.1.2. You may terminate this Agreement at any time by:
        • 13.1.2.1. Deleting the App from Your device; and
        • 13.1.2.2. Requesting deletion of Your account and associated personal information.
    • 13.2. Termination by Antara
      • 13.2.1. Antara, acting as the brand licensee and distribution partner, reserves the right to terminate this Agreement at its sole discretion, with or without cause, upon written or electronic notice to You.
      • 13.2.2. Grounds for termination may include, but are not limited to:
        • 13.2.2.1. Non-compliance with any provision of this Agreement.
        • 13.2.2.2. Conduct deemed inconsistent with the intended personal and lawful use of the App.
        • 13.2.2.3. Withdrawal or modification of Antara’s branding arrangement with Drstore.
        • 13.2.2.4. Discontinuation of the App’s offering under Antara’s name.
    • 13.3. Suspension by Drstore
      • 13.3.1. Drstore may suspend Your access to the App, temporarily or permanently, under the following circumstances:
        • 13.3.1.1. Technical maintenance or software discontinuation.
        • 13.3.1.2. Legal or regulatory restrictions.
        • 13.3.1.3. Suspected breach of data integrity, misuse, or unauthorized activity.
      • 13.3.2. Any such suspension by Drstore shall not constitute termination of this Agreement unless separately confirmed by Antara.
    • 13.4. Consequences of Termination
      • 13.3.1. Drstore may suspend Your access to the App, temporarily or permanently, under the following circumstances:
        • 13.3.1.1. Technical maintenance or software discontinuation.
        • 13.3.1.2. Legal or regulatory restrictions.
        • 13.3.1.3. Suspected breach of data integrity, misuse, or unauthorized activity.
      • 13.3.2. Any such suspension by Drstore shall not constitute termination of this Agreement unless separately confirmed by Antara.
    • 13.4. Consequences of Termination
      • 13.4.1. Upon termination of this Agreement:
        • 13.4.1.1. You must immediately cease all activities authorized under this Agreement.
        • 13.4.1.2. You shall no longer be permitted to access or use the App or any associated services.
        • 13.4.1.3. Antara and Drstore may delete or deactivate Your account and all associated data, without any obligation to retain or provide access to such information.
        • 13.4.1.4. You must uninstall and permanently delete all copies of the App and any documentation.
        • 13.4.1.5. All rights granted to You under this Agreement shall immediately and automatically terminate.

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